You’re unlikely to see a job description without these words: “Must have excellent communication skills.” But have you ever found yourself wondering what that means—or how to demonstrate you’re a good communicator?
In this course, you’ll learn how to define communication, the types of communication we use at work, how to choose the right delivery method for your message, and how to remove barriers to having it understood.
What You’ll Learn in This Lesson
After taking this lesson, you’ll learn the following:
- Why communication tends to fail
- Why communication skills matter to your professional success
- How to use verbal, nonverbal and written communication
- Choosing the right communication medium
- How to remove five common communication barriers
Course Content

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